Shipping policy

1. Order Processing

  • Orders are processed within [insert timeframe, e.g., 5-6 business days] after payment is received.

  • Processing times may vary during holidays or high-demand periods.

2. Shipping & Delivery

  • We ship domestically and internationally using [insert shipping carriers, e.g., USPS, UPS, FedEx, etc.].

  • Shipping times vary based on location and carrier. Estimated delivery times will be provided at checkout.

  • Once an order has been shipped, Shop Selectivo is no longer responsible for lost, stolen, or delayed packages.Any issues must be handled directly with the shipping carrier.

3. Shipping Costs

  • Shipping costs are calculated at checkout based on the delivery location and package weight.

  • Customers are responsible for any customs duties or import taxes on international orders.

4. Incorrect Address

  • Customers must provide an accurate shipping address at checkout.

  • Shop Selectivo is not responsible for packages delivered to an incorrect address provided by the customer.

5. Order Tracking

  • Once an order is shipped, a tracking number will be provided via email.

  • Customers are responsible for tracking their own packages.

6. Lost or Stolen Packages

  • If your package is lost or stolen, please contact the shipping carrier directly to file a claim.

  • Shop Selectivo does not issue refunds or replacements for lost or stolen packages.

7. Contact Information

For any shipping-related inquiries, please contact us at shopselectivo@gmail.com.